Dispatchers operate radios and other telecommunication equipment to dispatch vehicles and co-ordinate the activities of drivers and other personnel. They determine, negociate, prepare, and organise the transit (national and international) of goods and persons, while looking for the best value for money. They complete supervision, inventory management, and storage tasks, as well as selling tranport services. They implement the different steps of the logistics process (i.e. purchasing, transit, customs clearance and distribution).
«"You always have to have an open mind, see the broad picture, see into the future."»BRUNO DESJARDINS, DISPATCHER